Your digital journey to successful business

Our Services

Have a look at what we offer.

Starter Package

Designed to get to know your requirements so we can tailor our services specifically to the challenges you face.

Starter

Implement a new system

Delivery Approach

For the first workshop you will need.

Approximately 2 hours.
We will present references, ideas, use case, etc. We will try to inspire you with what is possible.
Together we will discuss your priorities, expectations and vision for the solution.

Take over an existing solution

Audit

System Evaluation

Review the existing solution’s architecture, functionality, and alignment with business needs. Identify pain points, inefficiencies, and areas for improvement.

Data and Performance Analysis

Gather and analyse data on system performance, user interactions, and business outcomes to pinpoint gaps and issues.

Compliance and Security Review

Ensure the solution meets security standards, regulatory requirements, and data protection policies.

Process and Technology Assessment

Evaluate business workflows and technologies in use, identifying opportunities for optimisation, automation, or upgrades.

User Experience Review:

Assess the solution’s usability and user interface to ensure it meets the needs of all stakeholders.

Scalability Check:

Examine the solution’s ability to scale and adapt to future business and technological changes.

Reporting and Recommendations

Document findings and provide actionable recommendations to improve the solution’s performance, security, and efficiency.

This streamlined process helps identify inefficiencies, improve system effectiveness, and ensure long-term sustainability.

Subscription

We are here for you at the level you currently require. You can manage your subscription on a monthly basis to get the services you currently need. Scale up when you need intense support, or tune it down when things are quieter.

Our subscription-based packages

Basic

Up to 4 customer workshops
Up to 4 consultations
Delivery of agreed upon targets
Proactive communication (information about new developments)
Access to all specialisations available in Customer PM

Standard

Basic package plus customised services:

Center of Excellence

Unlock the full potential of your organization with our Center of Excellence Implementation Services. We offer two key solutions:

Implementation and Configuration of Microsoft’s Center of Excellence:

Component Analysis: Comprehensive assessment within 2 weeks.
DEV Environment Setup: Efficient installation and configuration in 1-4 weeks.
Configuration Adjustment: Fine-tuning in just 1 week.
Production Deployment: Seamless transition to production in 1 week.
Documentation & Training: Complete handover with detailed documentation and training, all within 2 weeks.

Internal Team Development for Power Platform or Dynamics 365 Customer Engagement:

Scoping & Analysis: Define your needs in 1 week.
Process Design: Tailored design for Power Platform or Dynamics, up to 8 weeks.
Training Programmes:
- Ongoing Support: Flexible, 1 hour per week.
- Intensive Package: 3-day deep dive into governance, lifecycle management, and operations.
Optional Support: Continuous support available, 1 hour per week.

Pre-requisites

Admin Access: Ensure your team has Global Admin or specific privileges.
Environment Access: Full access to DEV and production environments with System Admin roles.

Deliverables

Documented Processes: Clear guidelines for approvals, risk assessments, and development standards.
Governance Guidelines: Robust measures for quality control and risk management.
Operations Guidance: Best practices for platform management, monitoring, and issue resolution.
Team Training: Comprehensive training for your internal team.
Release Management: Including advanced DevOps processes.
Complete Documentation: All necessary documentation for smooth operations.

Transform your business with our expert services and ensure your Center of Excellence is a beacon of innovation and efficiency. Contact us today to get started!

Turnkey External IT

We are here for you when you need IT services coming from the outside.

Tailored training

We develop a custom training to cover all you need to know to manage your solutions yourself. Our aim is to train you to be independent with your systems.

Proactive solution monitoring

Every solution needs to be monitored to keep it up to speed with the rest of the industry. We help you do that so you can focus on your business.

Premium

Standard package plus:

Access to products from our portfolio

Our product portfolio is a set of ready-to-use solutions which keep expanding as we develop more tools. You can access these tools if you need them.

Data-driven sales models

These are sales strategies that rely on data collected from various sources to inform decision-making and tactics. The core idea is to analyse customer behaviour, market trends, and other available information to make sales strategies more effective and aligned with the real needs of the customer. Data-driven models enable businesses to better predict customer behaviour, identify opportunities, and optimise the entire sales process.

Key Benefits of Data-Driven Sales Models:

Personalisation and Segmentation:
Data allows for more precise customer segmentation and the ability to tailor offers to their specific needs and preferences, increasing relevance and engagement.
Behaviour Prediction:
By analysing historical data, businesses can predict how customers are likely to respond to certain offers or which products they might prefer, improving targeting and conversion rates.
Price Optimisation:
Data enables companies to dynamically adjust pricing strategies to maximise profit, or offer targeted discounts to price-sensitive customers, improving sales and profitability.
Automation and Streamlined Sales Processes:
Repetitive tasks such as lead management, follow-up reminders, and tracking customer interactions can be automated, freeing up time for sales teams to focus on high-value activities.
Performance Monitoring and Analysis:
Metrics track the success of individual sales campaigns and team performance, allowing for quick adjustments and a focus on the most effective strategies.

In short, a data-driven approach empowers your sales team to be more targeted, efficient, and effective—ultimately driving better results and a stronger customer connection.

Complete customer understanding

A deep and comprehensive understanding of our customer means truly grasping their needs, expectations, behaviours, and pain points. This approach involves not just gathering data, but analysing a wide range of insights that paint a full picture of our customer. In the context of IT, this data goes beyond simple software or technology needs—it extends to understanding their long-term goals, how they’re currently using technology, and what solutions will help them achieve their business objectives.

Get in touch

Let’s get started.